Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

81 results found

  1. Image selection trap

    Additionally to my earlier issue here another related one, this is really annoying.
    Due to the continued selection of the starting file while switching files (arrow keys) in fullscreen mode, the first (on entering fullscreen mode) and last (after ending fullscreen mode) images stay selected. My intention now is to just switch further between next images, but I find myself in a trap betweeen the 2 aforementioned images.

    As I wrote:
    I always have to deselect the first image, when I just want to do something with the last.
    This renders the "switch through files" process unusable.
    Please revert behaviour…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  2. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Photo downloader doesn't download images

    Only a fraction of the images displayed in the photo downloader dialog are actually ingested. Photo downloader does not display any errors or give any indication that photos failed to download.

    This is a longstanding issue, but currently:
    Windows 11
    Bridge 12.0.3.270
    Various cameras and media cards

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Photo Downloader Not Working

    When I try to use the menu option file > get photos from camera nothing happens. No window pops up, no error. I have to drag and drop photos from my camera to bridge. This issue has persisted through multiple uninstall/reinstalls and a fairly thorough registry cleanse of anything bridge related and two application updates.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Bridge 13.0.0.562 - Folders pane: Current folder moves out of view

    Current folder moves out of view after certain operations.
    Actions that trigger this bug:
    - Drag a file from the content pane to a folder in the Folders pane.

    - Move a folder to another folder.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  6. Can't drag downloaded file from Chrome to 'Content' panel 13.0.0562

    Previous to the new version you could drag recently downloaded files from Chrome's bottom downloads bar straight to a folder in Bridge. Since the new update you can no longer do so (drag from Explorer is fine, seems to be confined to non-Explorer programs).

    Windows 10 64-bit PC

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Bridge must be set to Run as Admin for AUTOPLAY to work after Nov '22 update.

    Win 11 22H2, Nov 2022 update installed. The 'Application not found' error no longer occurs. Autoplay set to Import to Bridge 2023 in the OS. However, have to run Bridge as Administrator to get full functionality. I set the property sheet for bridge.exe so it is run as administrator and functionality restored.

    Thanks for the fix!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Context Menu and Folder Access Bug

    Adobe Bridge 2023 [2336]
    macOS Ventura 13.0.1 (22A400)

    After selecting a file thumbnail in the Bridge interface, and right clicking, the context menu doesn't display file folders currently being copied/moved to. It does not update after a copy/move. Bridge seems to maintain a folder list in the context menu from a previous session.

    Major Performance Bug: Incredibly slow copy to new directories. Often made to wait for a full minute for copy to take place. Time delay may be dependent on the number of files already in place in that folder.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Photo downloader has bugs

    Photo downloader doesn't work properly. "Uncheck all" doesn't respond. I can't get the dialog box for selecting photos -- it's all or nothing. The scroll bar won't work. Sometimes "Get Media" grays out when I select it and the dialog box freezes.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Bridge 13.0.0.562 - Cannot rename file by selecting the filename in content pane.

    In previous versions of Bridge, and Windows in general, I could select a filename or folder name and then rename the file (thumbnail view).
    In Bridge 13.0.0.562, there is no time delay on the tooltip that displays the file date created and date modified.
    When the tooltip appears, the filename is hidden and will not switch to edit mode to allow renaming.
    The context menu appears if I right click on the thumbnail, but that is not efficient and wastes time on something I need to do frequently and consistently.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Bridge 2023 Bug - File order is not updated by sorting preference without refresh

    When files are sorted by Filename, Rating , Labels or any other preferences, the file order should be updated automatically when related property is changed such as Filename, Labels or Rating.
    But the File order is not updated without refresh when after property is changed.
    The user has to hit the F5 key or run Refresh from the menu to update file order correctly.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. control + drag to copy not working

    As in Bridge 2021, I would try to control + drag files into favorites folders to copy them to that location. The "+" appears next to the cursor, but the file is moved instead of being copied. Alt + drag works with the expected functionality. Control + drag works when dragging files to locations in content tabs, but not to favorites.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  13. sd card

    I have a Macbook Air M1 2020, with OS Ventura 13.0.1 (but previous system did the same)
    Adobe Bridge 13.0.1 (also latest Beta 2023)

    If I copy files from my Canon R5 (be it CFexpress or SD) using any option (mucommander, finder, etc) card works just fine. If I copy or move starred pictures via Bridge (or any other pictures) the operation becomes very slow soon and the card becomes sluggish, more or less blocking the camera. If I format the card, it becomes OK again (but obviously I loose everything on the card).

    What I tried so far -…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Get Files from Camera now fails ....

    Nov 18, 2022 PS 24.0.1 Update installs new Bridge scripts. Now the Bridge Get files does not launch the photodownloader. And as before, the AUTOPLAY Download to Bridge 2023 still produces the Application not found error.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  15. External Drive File Delete Problem

    Deleting files on external drive = they move to local trash and clog computer!!
    https://community.adobe.com/t5/bridge-discussions/bridge-2020-external-drive-file-delete-is-moved-to-main-drive-trash-mojave/td-p/10801720

    Please fix this for us professionals!
    Thanks!!!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Bridge 13.0.0.562 - Cannot change folder names - not authorized; multiple messages

    When I select and change the name of a folder, a message states that I do not have sufficient permissions or it is in use.
    That occurs when I attempt to change the name in the folder pane.
    When I try the same thing in the content pane, the message appears four times after clicking OK.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Osx.Exploit.CVE_2021_4034-9951522-1 FOUND

    /System/Volumes/Data/Applications/Adobe Bridge 2022/Adobe Bridge 2022.app/Contents/MacOS/CEPHtmlEngine.app/Contents/Frameworks/Chromium Embedded Framework.framework/libnode.dylib: Osx.Exploit.CVE20214034-9951522-1 FOUND

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Close and go to Bridge doesn't release previous selection

    When I finish editing my image in PS, I use the menu function Close and go to Bridge. The image is closed, and Bridge conveniently jumps to the front. Now, Bridge has selected the next photo, but the previous photo remains selected. I have to deselect the previous photo before continuing.

    This bug had been squashed before, but it's returned.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Missing file window

    Can't expand window to view path on missing file window. Also would be great if once you point to a new folder it would automatically find the missing links as in Indesign.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Bridge Freezing

    Bridge 2021 (11.1.1) freezes on OS 11.5.2. Message: Operation cannot be completed... Unexpected OS error...

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base